Online Member System Will Migrate

We replaced the Online Member system with a new system. Also, this Online Member site is closed from March 28, 2019 (Thursday, 2:00 AM UTC).
Now the new system is available on the product website.
The information registered in Online Member is transferred to the new system. To use the new system with your Online Member account, it is necessary to have logged in once using your email address and password registered as an Online Member on the product site before September 26, 2019 (Thursday, 2:00 AM UTC).
If you do not log in to the new system during the period outlined above, we delete your data appropriately on September 26, 2019 (Thursday, 2:00 AM UTC).

Song Book for Certain Yamaha Keyboards is Now Freely Available

Online documents or Song Book which previously required a product registration (with PRODUCT ID) on Online Member are now freely available.
You can find these downloads on relevant product pages on the product site for your country.

For Europe Customers


European users have been transferred to our Yamaha Music Member Europe platform (YMME).

For US Customers and Yamaha MusicSoft, Piano Radio and DisklavierTV Customers


Customers in the United States can now manage their account and product registrations using the My Account system. Customers who use the following applications and services (Yamaha MusicSoft, Piano Radio and DisklavierTV) in any country can now manage their account and product registrations using the MyAccount system at the product website for US customers or Yamaha MusicSoft website.

FAQ

Q1.Where can I register or sign in an account in the new system?

A1.To register or sign in an account in the new system, please click or tap on the user icon on the top right of the product website for your country.

Q2. I formerly was an Online Member. Do I have to register a new account in the new system?

A2. Information on Online Member who have not cancelled their accounts will be carried over to the new system.There is no need to reregister a new account. Just input the email address and password you registered as an Online Member on the sign in screen. However, in case you have not sign in to the product website by (UTC 2:00 am) September 26, 2019, please register a new account.

Q3. I forgot the email address and password I registered as an Online Member.

A3. If you have forgotten the email address you used as an Online Member, it will be necessary to register a new account. If you forget your password, please reset your password. The procedure for resetting can be found at the About Account Registration page on the product website.

Q4. How will you handle the personal information registered on the Online Member site?

A4. The following information was carried over to the new system. However, from a security point of view, information provided from Online Member will be deleted if members do not sign in their accounts at least once by (UTC 2:00 am) September 26, 2019.
The following information is carried over to the new system from the Online Member site:

  • -Name
  • -Email address
  • -Password
  • -Country of residence
  • -Portions of registered product information (Product Category/Model Name)

Q5. I do not plan to use the member registration function in the future.

A5. If you do not sign in to the product site at least once by (UTC 2:00 am) September 26, 2019, the information you provided as an Online Member will be deleted. In case you have already signed into the product site, please perform the cancellation procedure. For cancellation procedure, please see About Account Registration page on the product website.

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